Privacy Policy
This policy will explain areas of this website that may affect your privacy and personal details, how we process, collect, manage, and store those details and how your rights under the GDPR, DPA & PECR are adhere to. Additionally, it will explain the use of cookies on this website. Further explanations may be provided for specific pages or features of this website to help you understand how we, this website and its third parties interact with you and your computer / device to serve it to you. Our contact information is provided if you have any questions.
The DPA & GDPR May 2018
We and this website complies to the DPA (Data Protection Act 1998) and already complies to the GDPR (General Data Protection Regulation) which comes into effect from May 2018.
Downloads & Media Files
Any downloadable documents, files or media made available on this website or on our Facebook page are provided to users at their own risk. While all precautions have been undertaken to ensure only genuine downloads are available users are advised to verify their authenticity using third party anti-virus software or similar applications.
We accept no responsibility for third party downloads and downloads provided by external third-party websites and advise users to verify their authenticity using third party anti-virus software or similar applications.
Ordering & Communication With Us
Users contacting us through this website or via Messenger on our Facebook page do so at their own discretion and provide any such personal details requested at their own risk.
When enquiring or placing an order from us, we’ll ask you to provide information including your name, delivery address, email address, phone number and other information such as allergies. We’ll use this information for purposes, such as, to:
- Check your delivery area to ensure we can fulfill your order
- Send you information about your order (including payment information)
- Respond to your requests, including refunds
- Comply with any legal obligations we have, such as calculating taxes (For example, we will store order information for 13 months for tax and accounting purposes).
- We will also store comments or reviews, if you choose to leave them.
We will not share your personal information with third parties, your personal information is kept private and stored securely until a time it is no longer required or has no use.
Email Mailing List & Marketing Messages
Where we operate an email mailing list program, used to inform subscribers about products, services and/or news we supply/publish. Users can subscribe through an online automated process where they have given their explicit permission. Subscriber personal details are collected, processed, managed, and stored in accordance with the regulations named in ‘The policy’ above. Subscribers can unsubscribe at any time through an automated online service, or if not available, other means as detailed in the footer of sent marketing messages (or unsubscribe from all Mailchimp lists). The type and content of marketing messages subscribers receive, and if it may contain third party content, is clearly outlined at the point of subscription.
Email marketing messages may contain tracking beacons / tracked clickable links or similar server technologies to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of subscriber data relating to engagement, geographic, demographics and already stored subscriber data.
Our EMS (email marketing service) provider is Mailchimp, and you can read their privacy policy in the resources section.
For Food Sake is not in the business of selling, renting or trading email lists with other companies and businesses for marketing purposes.
External Website Links & Third Parties
Although we only look to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website.
Shortened URL’s; URL shortening is a technique used on the web to shorten URL’s (Uniform Resource Locators) to something substantially shorter. This technique is especially used in social media. Users should take caution before clicking on shortened URL links and verify their authenticity before proceeding.
We cannot guarantee or verify the contents of any externally linked website despite our best efforts. Users should therefore note they click on external links at their own risk, and we cannot be held liable for any damages or implications caused by visiting any external links mentioned.
Social Media Policy & Usage
We adopt a Social Media Policy to ensure our business and our staff conduct themselves accordingly online. While we may have official profiles on social media platforms users are advised to verify authenticity of such profiles before engaging with or sharing information with such profiles. We will never ask for user passwords or personal details on social media platforms. Users are advised to conduct themselves appropriately when engaging with us on social media.
There may be instances where our website features social sharing buttons, which help share web content directly from web pages to the respective social media platforms. You use social sharing buttons at your own discretion and accept that doing so may publish content to your social media profile feed or page. You can find further information about some social media privacy and usage policies in the resources section below.
